Tow Dispatch Software
From Callout to Signed Authority — Fully Automated
InfraByte is purpose-built tow dispatch software that automates every step of your towing operation — from instant job quotes to driver dispatch, on-site damage capture, and digital customer sign-off. Stop chasing paperwork and start running your fleet with data.
Common Challenges in Your Industry
Manual authorization delays
Chasing a customer signature over phone or in person holds up every pickup and leaves no clean audit trail.
Disputed damage claims
Without pre-existing damage recorded before the tow, operators get blamed for damage that was already there.
Driver coordination chaos
Phone/text dispatch leads to missed pickups, wasted fuel, and drivers without full job or address details.
No proof of consent
Missing signatures, IP/location evidence, or timestamps weaken your position in a dispute.
Zero visibility into jobs
Managers can't see which tows are booked, in transit, or awaiting sign-off in real time.
Scaling breaks the process
More trucks and more jobs means more admin, unless dispatch and authorization are automated.
The InfraByte Solution
Remote digital authorization
Send a no-login portal link so customers can review pickup/drop-off details and sign from their phone before the truck arrives.
Pre-existing damage capture
Record and timestamp damage notes up front, protecting the operator from disputed claims.
Smart driver dispatch
Assign the nearest available driver with full job, address, and vehicle details pushed straight to their device.
Signed evidence trail
Every authorization captures signature, IP address, and geolocation alongside the quoted charges.
Live operations dashboard
See every tow's status — quoted, dispatched, signed, completed — from any device.
Scales with your fleet
The same authorization and dispatch workflow works whether you run 5 tows a day or 500.
Key Features for Tow Operations
Everything you need to run a modern, efficient operation — in one platform. Explore all features
Tow Job Booking & Quoting
Capture pickup/drop-off details and quoted charges (GST incl.) in one job record.
Digital Towing Authority & E-Signature
Customers review terms, accept a liability declaration, and sign off remotely — no paper, no in-person wait.
Damage Disclosure Tracking
Pre-existing damage notes are recorded and shown to the customer before they authorize the tow.
Geo & IP-Verified Consent
Every signed authorization is backed by captured location and IP evidence.
Driver Dispatch & Route Tracking
Assign and track drivers in real time against active jobs.
Compliance Audit Trail
Every authorization stays on record, linked to the job, for dispute resolution.
End-to-End Workflow
Quote
Vehicle and job details are captured with pickup/drop-off addresses and a quoted charge.
Authorization Link Sent
Customer receives a secure portal link to review and sign.
Customer Sign-Off
Customer confirms damage notes, accepts the declaration, and signs digitally — captured with IP/location.
Dispatch & Tow
Driver is assigned and completes the tow with full job context.
Reporting
Signed authority, job status, and evidence flow into the dashboard automatically.
Real Business Benefits
Cut Authorization Delays
Sign-off happens before the truck even arrives.
Reduce Damage Disputes
Pre-existing damage is on record before the tow starts.
Stronger Legal Position
Every signature carries IP and geolocation evidence.
Grow Fleet Without Overhead
Dispatch and authorization stay simple as job volume increases.
Built for How You Actually Work
A clean, intuitive interface your team will actually use — accessible on any device.
Frequently Asked Questions
Common questions about InfraByte for Tow Operators.
Explore Other Industry Solutions
Ready to Transform Your Tow Dispatch Operation?
Book a personalised demo and see exactly how InfraByte can automate your quoting, dispatch, and digital sign-off from day one.